FAQ

HOW DO I GET STARTED?

Simply click the ”Services” button and select your service & sign up. The entire process takes a few minutes and can be done on any device including your smartphone or tablet. Also, you can call us 1888-817-0313 or email us at, info@bmlogisticsdispatch.com

DO I NEED MY OWN AUTHORITY?

Yes, all owner-operators and Carriers are required to operate under their own motor carrier authority. We are not a carrier, neither a broker.

WHAT KIND OF TRUCKING COMPANIES DO YOU WORK WITH?

Enter the Answer to your Question here. Be thoughtful with your answer, write clearly, and consider adding examples. This can help your visitors get the help they need quickly and easily.

DO YOU FORCE DISPATCH?

No, as an owner, you can decline a load at any time. We work hard to provide loads that fulfill your requirements and preferences. As long as you communicate it upfront, we will only provide loads per your required profile.

HOW DO CARRIERS GET PAID FOR LOADS?

When the load is booked under the carrier's company name, the same company name is put on the rate confirmation by the broker or shipper and only you as the company owner are authorized to receive funds.

HOW DO CARRIERS PAY B&M LOGISTICS DISPATCH LLC FOR SERVICES?

Carriers can pay us via ACH, Zelle, paypal and/or putting a debit/credit card on file. Every week we send the carrier an invoice for the past week total dispatcher fee owed.

WHAT KIND OF PAPERWORK DO YOU HANDLE FOR CARRIERS?

We handle all broker/shipper packets on the behalf of carriers as well as any other documents required for load booking. Lastly, we handle submitting all additional load information to brokers and shippers like, detention time, as requested by carriers.

WHAT’S THE PROCESS OF BOOKING A LOAD?

Our dispatchers will stay in contact with you and/or your drivers to obtain their current location and ETA to deliver. Once we know where you are and where you’re going, we’ll begin working on getting you a reload. Once a qualified load is found, our Dispatcher will begin to gather information and negotiate rates. We’ll always contact you for approval if time permits on every load. If you agree to the load offer, we will begin the set-up process, completing packets, requesting insurance certificates, and submitting the necessary documents to the broker. Once complete we will sign the rate confirmation, dispatch you or your driver, send the load information to the driver via our mobile app and add the original rate confirmation to our online portal for your reference.

WHAT IF I CHOSE NOT TO TAKE A FREIGHT LOAD THAT YOU OFFER ME?

We do not force dispatch. If a load offer does not suit your needs, we will continue to look for a load that is acceptable and approved by you. However when we book a load for you it is based on your preferences.

WHAT BROKERS OR SHIPPERS DO YOU CONDUCT BUSINESS WITH? AND WHICH LOAD BOARDS DO YOU LOOK AT?

We have access to many top load boards with freight nationwide. We only do business with the brokers and shippers that have a good reputation, great credit rating and value our carriers.

HOW DO I KNOW IF A SHIPPER OR A BROKER WILL PAY ME ON TIME?

We only work with reputable shippers and brokers and in addition to that, we always check their creditworthiness even if they are our longtime partners, therefore, our carrier clients have a complete peace of mind.

WHICH DOCUMENTATION DO I NEED TO SIGN UP FOR YOUR SERVICES TODAY?

B&M Logistics Dispatch LLC Carrier Paket  which includes our agreement, your company’s DOT Letter of Authority, Power of Attorney, signed W-9 form, Certificate of Insurance and copy of your or driver CDL license.

WHAT ARE THE REQUIREMENTS TO GET STARTED WITH YOUR DISPATCH SERVICE?

B&M Logistics Dispatch LLC Carrier Packet  which includes our agreement, your company’s DOT Letter of Authority, Power of Attorney, signed W-9 form, Certificate of Insurance and copy of your or driver CDL license.

HOW MUCH IS NEEDED ON THE INSURANCE?

$1,000,00 Million in general liability and $100,000 in cargo.

WHAT ARE THE TYPES OF TRUCKS B&M LOGISTICS DISPATCH LLC WORK WITH?

Semi Tractors, Power Only, Dry Van, Reefer & Flatbeds.

ON WHAT BASIS DOES THE TRUCK OWNER GET CHARGED?

B&M Logistics Dispatch LLC charges dispatch fees per load. The load is booked in the carrier and/or owner operators name. The carrier and/or owner operator is paid after successful delivery, then B&M Logistics Dispatch LLC invoices the carrier for the agreed upon dispatch fee.

CAN YOU HELP ME RECRUIT CDL DRIVERS?

Yes! We help recruit drivers in house and through our partners. We collaborate with some partners that have a qualified driver pool network.